Report a Problem in Lewisham: Potholes, Fly-Tipping, Streetlights and More
Who to tell, and how, when there is a pothole, fly-tipped rubbish, a broken streetlight, graffiti, an abandoned car or obstructive parking.
Most street problems in Lewisham go to Lewisham Council, but red routes belong to Transport for London. Report fly-tipping, potholes, litter and graffiti through the council's Cleaner Lewisham tool at cleanerlewisham.lovecleanstreets.com. Report a faulty streetlight online or on 0800 028 5986. Call 999 if there is danger to life.
Most street problems in Lewisham town centre, Ladywell, Lee, Hither Green, Brockley and Blackheath go to Lewisham Council, but red routes belong to Transport for London. These are the reporting routes the council publishes.
How do I report fly-tipping?
Use the council's Cleaner Lewisham map-based tool at cleanerlewisham.lovecleanstreets.com, on mobile or desktop. The council's fly-tipping page asks you to note the exact location, whether it is in or near water, the type of waste and roughly how much. Do not touch it, because it can hide syringes, glass or asbestos. The council only clears public land. For fly-tipping on private property, contact envirocrime.enforcement@lewisham.gov.uk or 020 8314 2170.
How do I report a pothole?
The council's pothole page says to report through the same Love Clean Streets site or app. It defines a pothole as a hollow where the road surface has eroded. The council sends an inspector to judge whether a repair is feasible and says that if a pothole is too small it cannot be fixed because the repair material would not stay in. The council maintains public roads except red routes, which are TfL's responsibility, and housing associations look after their own estate roads. The road maintenance page says the council also handles road markings on all streets except red routes.
How do I report a faulty streetlight?
The street lighting page says Milestone Infrastructure manages the lights for the council. Report online through the council's street lighting form or call 0800 028 5986. The published response times are 1 hour for emergency attendance, 4 days for a defective lighting apparatus and 30 days for underground electrical faults.
How do I report litter, graffiti or dead animals?
The council's street cleaning page says to use the Love Clean Streets app or site for litter and graffiti, and says the five town centres are swept daily, Monday to Sunday. It has separate sections on animal fouling and dead animals. The council does not collect abandoned shopping trolleys and points you to Trolleywise instead.
How do I report an abandoned vehicle?
Use the council's abandoned vehicles form. You will need the registration number, the make, model, type and colour, and the location. Vehicles on private or housing land should be reported to the owner or managing agent instead.
How do I report parking that is blocking the road?
Phone 020 8787 5397 (option 5), text 07385 407496, or email LewishamParking@NSLServices.co.uk, as set out on the council's reporting parking issues page. It covers obstructive and footway parking and engine idling. See our parking guide for more.
What about missed bins?
Missed or damaged bins have their own form. See our bin collection guide.
Emergencies
Reporting forms are not for emergencies. Call 999 if there is danger to life.
Frequently asked questions
- How do I report fly-tipping in Lewisham?
- Use the council's Cleaner Lewisham map-based tool, on mobile or desktop. Note the exact location, the type of waste and roughly how much, and do not touch it. For fly-tipping on private property, contact envirocrime.enforcement@lewisham.gov.uk or 020 8314 2170.
- How do I report a pothole in Lewisham?
- Report through the Love Clean Streets site or app. The council sends an inspector to judge whether a repair is feasible, and says that if a pothole is too small it cannot be fixed because the repair material would not stay in.
- Who is responsible for red route roads in Lewisham?
- Transport for London. The council maintains public roads except red routes, and housing associations look after their own estate roads.
- How do I report a broken streetlight in Lewisham?
- Report online through the council's street lighting form or call 0800 028 5986. Published response times are 1 hour for emergency attendance, 4 days for defective apparatus and 30 days for underground electrical faults.
- How do I report an abandoned vehicle in Lewisham?
- Use the council's abandoned vehicles form. You will need the registration number, the make, model, type and colour, and the location. Vehicles on private or housing land should be reported to the owner or managing agent.
- How often are Lewisham's town centres swept?
- The council's street cleaning page says the five town centres are swept daily, Monday to Sunday.
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