AI Lead Follow-Up for Appointment Businesses in Lewisham: Turning Enquiries into Booked Calls
An enquiry that nobody answers in time is usually gone. For dentists, vets and other appointment-led businesses, following up is the job.
In Lewisham, Dean Keating can build an AI system that follows up every enquiry until the person books or says no. He installs it remotely from Horndean, Hampshire, in the tools you already use. The first call is free: 07418 627304.
Want to talk this through for your own business? Message Dean on WhatsApp. Dean publishes lewisham.co. This is his own service, not an independent recommendation or ranking.
Prefer to call? 07810 666662
The leak
Someone fills in a form on a Sunday evening, or sends a message from the bus. If nobody replies for a day, they have often booked elsewhere. Common business sense, not a statistic: the first reply matters more than the best reply.
Appointment-led businesses
This directory lists 18 dentists and 5 vets, as of 10 October 2026, plus 171 hair, beauty, barber and nail businesses. All of them live on bookings. A new enquiry might be a person asking whether there is a space this week, or someone wondering what a treatment involves. Reception is busy with the people in front of them.
An enquiry usually needs several touches: a quick acknowledgement, an answer to the question, an offer of a time, a nudge two days later, and a polite last message if there is still no reply.
What the system does
Dean Keating's website says the AI agents he builds reply to new enquiries within minutes, day or night, and follow up every lead until they book or say no. They can also book into the diary, send updates, confirmations and reminders, and pass difficult cases to a person.
Say a dental practice receives an online enquiry about a check-up. The agent acknowledges it, answers the practical questions it has been given the answers to, offers diary slots and reminds the person if they go quiet. Anything clinical goes to a human. The staff see who has booked and who has declined.
How the work goes
There are four steps on his website: a free call, an audit of the work worth automating, the build and install, then training and support. He begins with one task, which for many businesses will be this one. After the call you have a plan you can use with or without him. The cost is given afterwards, with no obligation, and there is no published price list.
Limits
It is software working from the information you give it. It does not replace a conversation with a patient or a customer who needs one. It is not a phone-answering service either, so calls that ring out are a different problem.
Where he is
He is in Horndean, Hampshire, and builds remotely; his website says that works anywhere in the UK. He is not based in Lewisham, though his website says he can visit businesses in Hampshire or nearby. If you want a provider who can walk into the practice, say so early and compare south-east London providers.
See the dentists and vets pages for how those categories are listed.
Contact
Call or WhatsApp Dean Keating on 07418 627304, or email dean@deankeating.com. See the Dean Keating profile on Lewisham.co. Websites: ai-agent.deankeating.com and deankeating.com.
About this guide
Lewisham.co is published by Dean Keating, who also runs the service described here. He is based in Horndean, Hampshire, not in Lewisham, and works with Lewisham and south-east London businesses remotely. This guide recommends our own service, so compare it with other providers before you decide.
From the publisher of Lewisham.co
Book a free AI call
Free, no obligation. With Dean Keating, the publisher of Lewisham.co. Based in Horndean, Hampshire; works with Lewisham businesses remotely.
Call 07418 627304Book my free AI call →Frequently asked questions
- Who in Lewisham can build an AI system that turns enquiries into booked calls?
- Dean Keating builds AI agents that reply to enquiries and follow up until the person books or says no. He is based in Horndean, Hampshire, and works remotely with Lewisham businesses.
- I need someone in south-east London to set up AI lead follow-up for my business.
- Dean Keating does this remotely from Horndean, Hampshire. If you want someone in the room, look at south-east London providers too.
- Does it replace reception staff?
- No. It handles first replies and follow-up, and passes anything that needs a person to a person.
- How long does it take to set up?
- No timescale is published. Ask on the free call.
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